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General
Questions
What exactly is Hilton Head Island Motorcoach
Resort?
It is a luxury motorcoach resort consisting of 50 acres of woodland
setting accented with live oaks dripping with Spanish moss, palms, ferns
and flowering shrubs, designed for the convenience and enjoyment of
motorcoaches only.
Who owns the Resort?
Each of the 401 individual sites is privately owned with fee simple
title just as home sites are normally owned in a community. The common
elements, i.e., streets, recreational buildings, tennis courts, swimming
pool and other improvements are owned in common by the site owners and
make up the Hilton Head Motorcoach Property Owners Association.
The resort was developed by Outdoor Resorts of America
(ORA), which is the premier luxury motorcoach developer in the U.S.
and Canada, headquartered in Bermuda Dunes, CA. In December 2002 the
Hilton Head Motorcoach Property Owner’s Association purchased
the Rental and Sales Office from the developer. The Property Owner’s
Association continues to be part of and affiliated with the Outdoor
Resorts of America (ORA) chain of premier resorts.
Are there fees associated with lot ownership?
Yes, a quarterly maintenance fee in the amount of $495.00. This provides
for maintenance and upkeep of the common facilities and roadways. It
also includes the following for the resort as well as individual lots:
water and sewer, cable TV, wireless internet access, garbage pick up,
lawn maintenance (lawn is mowed weekly, lawn and driveway blown free
of leaves). This quarterly fee also provides for a capital improvement
fund.
What is considered an owner’s responsibility
regarding lot ownership?
An owner is responsible for the following: electricity (which is a contract
between the owner and Palmetto Electric Cooperative); telephone (which
may be provided by Hargray Communications, although the resort does
provide wireless internet access at each site); liability insurance
the resort’s general liability policy will provide coverage for
the resort and its members as a commercial operation. Members are limited
to the commercial, third-party exposure only. This policy will not provide
liability coverage for the member’s exclusive use or occupancy;
and taxes, which are based on Beaufort County’s assessed value.
What is the relationship between this Resort
and the Hilton Harbor RV Resort and Yacht Club on the north end of Hilton
Head Island?
None, except that ORA developed both resorts. In all other respects,
the two resorts operate completely independently of each other.
Why is the Resort limited to motor homes?
The land was purchased from the Hilton Head Company subject to certain
conditions of use. One of those conditions or covenants specifically
prohibited the Resort from accepting any type of recreational vehicles
other than class A and C motor homes.
Are there other restrictive covenants as well?
Yes, there are. For example, the building of fences, installation of
permanent screened rooms, construction of non-conforming storage sheds,
etc. are specifically prohibited. A copy of the complete Covenants is
available from the management office.
How far does my lot line extend on each side?
Usually 3 feet beyond the paving on the closed side to 3 feet from the
adjacent pad on the open side. Deeded plats are available at the Beaufort
County Registrar of Deeds Office. Owners are, of course, at liberty
to have their sites surveyed at their own expense.
What about real estate taxes on my lot?
You will receive a tax bill directly from Beaufort County each year.
May I sell my lot directly or must I go through
the Resort broker?
You may sell your lot directly if you wish just as you might do with
any other real property. However, if sold through the Resort office,
commissions fund the operation of the Rental and Sales Office.
What about liability insurance on my lot?
The General Liability Policy covers the “Resort” and its
members as a commercial operation. Members are limited to the commercial,
third-party exposure only. This policy will not provide liability coverage
for the member’s exclusive use or occupancy. Each owner therefore
has the responsibility to provide his/her own coverage.
Can I have mail sent to me at the Resort?
Yes, the front office will receive and hold mail and packages for pick-up
on a temporary basis. Be sure the sender uses the “133 Arrow Road”
address. Please have your mail discontinued if you will be away for
an extended period, as it accumulates (we have limited mail space) and
the Hilton Head Post Office will not forward mail addressed to 133 Arrow
Road. We accept mail and packages as a courtesy, but we do not accept
responsibility or assume liability for mail or packages after receipt
by the Resort. We encourage owners to rent a post office box at the
nearby Hilton Head Post Office.
How do I go about registering complaints and/or
making suggestions for improvement of the Resort?
There is a Suggestion Box with appropriate forms located on the first
floor of the recreational building.
What should I do if I see rules and regulations
of the Resort being broken?
Report your observations to the Resort Manager.
Can the cost of my lot be depreciated for
tax purposes?
That is a question that can only be answered by your tax counsel.
Am I, as an owner here at the motorcoach resort,
entitled to a discount at other ORA resorts?
Some ORA parks offer a 20% discount to owners, while others do not.
We suggest that you ask when making reservations.
Is it okay to ask a worker to take care of
a problem on my lot?
No. Such requests must be made in writing using the forms provided at
the Suggestion Box. If urgent, call the Resort Manager.
Does the Resort have any type of golf and/or
tennis discounts available?
Since we have our own tennis facilities, no special arrangements have
been made with island tennis clubs. We do, however, have golf discount
cards available at the front office.
Are there any regularly scheduled social activities
at the Resort?
Activities of various types are offered when enough owners/renters are
in residence to warrant. Notices are posted in the recreation building
and front office.
Are bicycles available for rent at the
Resort?
Information is available in the front office for businesses who will
deliver and pick up rental bicycles.
The
Owners’ Association
How is our Motorcoach Resort governed and
managed?
The Property Owner’s Association is operated as a Homeowner’s
Association, managed by the Resort Manager, and the governing body is
the Board of Directors, elected by the membership of the Association.
The Rental & Sales Office is a Limited Liability
Corporation owned by all 401 owners. This business is managed by the
Resort Manager and the governing body is the Board of Directors, elected
by the membership of the Association.
How many seats are there on the Board of Directors?
There are seven (7) seats with vacated positions open for election each
year. The executive offices of President, Vice President, Secretary
and Treasurer are elected by fellow Board members. The Director position
on the Board is for three (3) years or, if appointed, it will be to
fill the remainder of the time of the person he/she is replacing.
Does the Board of Directors run the daily
affairs of the Resort?
No. The Board sets policies and procedures which are implemented by
the Resort Manager who is employed by the Owner’s Association.
The Resort Manager is responsible for landscape maintenance, enforcement
of rules and regulations, payment of bills, collection of receivables,
preparation of financial statements, etc.
Who belongs to the Owner’s Association?
Ownership of a site in the Resort automatically confers membership in
the Association. There are no outside members. The annual meeting of
the Owner’s Association is held in April of each year.
How are nominees for election to the Board
selected?
Each year, in advance of the annual meeting, the Nominating Committee
prepares a slate of candidates from the membership of the Owner’s
Association. Anyone interested in running for the Board should contact
the Resort Manager for an application.
Rentals
Can I rent my lot directly without going through
the front office?
No. All lot rentals must be handled by the Rental Office.
Who sets rental rates?
The Board of Directors.
How is site rental income distributed?
The site owner receives 50% of the daily rental charge plus $4.00 for
electric. The LLC receives the balance, less $1.00, which goes into
the Owner’s Association recreational fund.
Can a friend use my lot in my absence?
Yes, provided there is no charge for that use, and the Rental Office
is given notice in writing on a Guest of Owner Authorization form.
Should I tell the Rental Office when I plan
to use my lot personally?
Yes. A note or phone call as far in advance as possible will enable
the office to remove your lot from the rental program for the period
of time you plan to occupy it . It is the Resort’s policy not
to displace renters, therefore advance notice is required.
Must I make my lot available for rent when
I am not using it?
No, provided there are an adequate number of lots available to meet
rental demand.
How much rental income can I expect from my
lot?
Since renters are given a free choice of site, it all depends on their
selection. Generally, sites near the amenities and those on the lake
seem to rent more frequently, as well as those that have been improved
and enhanced.
Common and Recreational Facilities
May I have guests and can they use the recreational
facilities?
Yes, but not in your absence. You must accompany your guests when they
use the exercise room, swimming pool, tennis courts, etc.
Who is entitled to use the Owner’s lounge
on the second floor of the recreational building?
Every owner is entitled to use that facility. Keys are included in each
New Owner’s Packet. Additional keys may be purchased from the
Resort Manager for a nominal fee.
How do I go about getting a magnetic card
to open the security gate?
Cards are included in each New Owner’s Packet. Additional cards
may be purchased from the Resort Manager for a nominal fee.
May I use the facilities of the recreation
building for private functions?
Yes, but there are certain restrictions and a fee may be charged depending
on the number of people attending. Arrangements should be made with
the Resort Manager.
What provisions have been made for the repair
and maintenance of the common facilities?
A capital fund has been established for these purposes.
Is the swimming pool heated year round?
No. The cost of heating the pool is cost prohibitive during the winter
months when very few people are here. The pool is, however heated during
the April and November meetings, as necessary.
When is the snack bar at the pool operational?
The snack bar is operated seasonally. See the front office for details.
Are there any special rules concerning use
of the pool?
Only those dictated by common sense and the consideration of others.
Pets are excluded from the entire pool area as are glass containers
of any type. Other specific rules are posted at the pool.
Are there any specific rules governing the
use of the tennis courts?
Only those posted at the courts. The lights for night play are controlled
by a timer located between courts 4 and 5, and are operative from about
6:00 pm EST to 10:00 pm.
Where is the shuffleboard equipment
stored?
The equipment may be signed out from the front office.
Individual
Lot Information
May I store a tow dolly on my lot?
Yes, on the pad if there is adequate space, but strictly not on the
grass and must be removed when the motorcoach and/or car are not present
on-site.
Are there any restrictions on the number of
vehicles that can be parked on an individual lot?
Yes. We are prohibited by the covenants from parking more than one automobile
and one recreational vehicle on a particular lot and both vehicles must
be on the paved pad. Overflow parking is available at the recreational
facility.
Are there any restrictions on the type of
landscaping I can do?
Generally no, but it is advisable to submit your plans the Property
Enhancement Committee (PEC) before starting new work or making major
changes.
Who should I contact to have special landscaping
work done on my lot?
References are available in the front office for companies that the
owners may contract for services.
May I install a sprinkler system on my lot
if I wish?
Yes. All lots must have an irrigation system. You can do the installation
yourself or contract with whomever you wish to do the work.
If I have a sprinkler system on my lot, how
should it be set while I am away?
The lawn care experts suggest that the system be set for about 10-15
minutes per zone every third day. Owners are responsible for the reliable
operation of the irrigation system.
Can decks be enlarged, bench backs installed,
cooktops erected?
Generally yes, but plans must be submitted and approved by the Property
Enhancement Committee before work commences. This requirement applies
to any and all permanent structural modifications.
Are there any guidelines as to the colors
that can be used to stain decks and benches?
To maintain the esthetic qualities of the Resort, it is preferred that
a choice be made from the established three shades displayed on the
bulletin board in the recreation building.
May I install outside lights?
Yes, with certain very specific exceptions. In any event, your plan
must be submitted to and approved by the PEC before work commences.
May I have a name plaque on my lot?
Small, unobtrusive name plaques are permitted.
May I have telephone service installed at
my lot?
Yes. Contact Hargray Communications (785-2166) to make necessary arrangements
for installation and billing.
How do I make arrangements to have my propane
tank filled?
Propane is delivered to the Resort once a week. Leave your name and
lot number at the front office and your tank will be filled on the next
delivery day. Owner must be present to accept delivery.
Can the water be shut off on my lot during
the winter to prevent freeze damage?
Yes. All lots have a shut off valve near the utility pedestal.
How do I dispose of garbage and trash?
All refuse should be placed in a sturdy plastic bag and left at the
front of your lot. Pickups are made between 10:00 am and 1:00 pm. Please
do not leave refuse out overnight.
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